Scalable to meet the needs of every event on your calendar, our award-winning technology
is trusted by the world’s largest organizations to automate and facilitate event
collaboration, content life-cycle management, lead management, surveys, scheduling,
social networking, online registration, and more.
Our ActiveEvents Insight tool set acts as an extension of your event marketing
team. The data captured during registration and throughout the event is
extremely valuable to your organization, sponsors and other stakeholders. As the
event runs its course, this data can be used to trigger targeted marketing
campaigns, followup or lead notification.
It is our goal to provide you with the right tools and services to better market
to your attendees. To achieve that goal, we deliver hundreds of reports, data
integrations and response triggers to help you improve your ROI.
We can also track the effectiveness of your registration process and marketing
campaigns (both online and offline) via Web analytics.
Web Analytics
To capture the value of both your conference Web site and your registration
performance, ActiveEvents Insight offers the latest Web site tracking tools.
We have partnered with the industry leader in Web analytics, Omniture, to provide
a customized integration of SiteCatalyst that enables you to track visitors,
visitor profile, referrers, conversion funnels, custom profile information and,
most importantly, marketing campaign performance. This industry-leading
integration provides a vast amount of actionable data to your marketing team and
is available with our ActiveEvents Conference product.
Should you already have an Omniture account or use other Web analytics tools, we
can determine the best solution based on your specific needs.
Event Web Analytics Features:
- Track the effectiveness of both online and offline marketing activities
- Understand your key conversion funnels and success events
- Capture important profile data for reporting
- Access to granular reports online, via e-mail or SMS
- Leverage our custom implementation with event-specific metrics
- Capture key attendee Web site behavior
- Track year-over-year performance
- Understand traffic spikes and key drivers
Surveys
Obtaining timely feedback is critical to event programs. In the past, this
feedback was received too late to make the necessary adjustments. Now you can
leverage our powerful survey tools to better understand the needs of all event
participants.
You can easily contact your attendees pre-event, on-site or post-event and
immediately tabulate the results. This is extremely critical with session-based
surveys. The results of these surveys can help you determine topics of interest,
missing content or pinpoint good or bad presenters. All this data is available
in real time.
You can make the surveys as simple or complex as you like with branching or
custom questions based on the attendee type.
Key Survey Features:
- Obtain real-time feedback pre-event, on-site or post-event
- E-mail notification
- Powerful reports
- Flexible survey creation tools with question branching
- Create promotions around survey completion
- Share results with your team, speakers or sponsors
E-mail marketing
Without a doubt, e-mail marketing is still the reigning champion when it comes to
effective audience acquisition. Targeted e-mail blasts to specific segments of
your customer and attendee base will always illicit the best response rates at
the lowest possible cost. Depending on the solution that’s right for your
organization, we can either integrate with your chosen e-mail provider or
utilize our e-mail sending capabilities to deliver the right messages to your
audience.
Effective campaign tracking and attribution using Web analytics tools will be
critical to your success. We provide you with an arsenal of attendee profile
data that can be used to slice your audience by geography, products, attendee
type, budget and more. These segments can then be used to deliver dynamic
messaging around promotions or other key time frames.
If your organization has standardized on a specific E-mail Service Provider
(ESP), we will gladly help you comply with the requirements set forth by your
marketing team and CAN SPAM regulations. We want you to deliver your messages
effectively and make sure they reach your customers’ inboxes, so we require
opt-in messaging and do not allow bulk mail sends from purchased lists.
Key E-mail Marketing Features:
- Easily segment lists by any data point
- Track open rates, bounces, unsubscribes
- Measure effectiveness using Web analytics tools
- Integrate with your corporate ESP
- Effectively deliver your messages
- Integrate with your CRM
- Effectively reach your audience