Case Studies
Burger King
Challenge: Needed a solution that could manage the full event lifecycle for
large, complex events and small events on one platform with detailed
segmentation and data transparency.
- No Reliable Way to Handle Email Marketing
- Spending Too Much Time on Reporting
- System Couldn’t Handle Large Numbers of Reg Types
- Needed Complex Segmentation for Badges
- Difficult to Handle Small and Large Events in One System
Solution: Handle all corporate and franchise events on one system, providing
complex registration segmentation, badge design, email marketing and custom
automated reporting.
Types of events: Meetings and conventions
Size of events: Meetings: 20 – 90, Conventions: 5,000+
Locations: North America and Europe
Results:
- 200+ Custom Reports
- Automated Report Sharing with “SmartLink”
- 14 Different Registration Types Per Event
- 10+ Badge Templates to Identify Segments at Events
- 18 Broadcast Email Invitations Per Month
EMC
Challenge: Needed ROI analysis on their events to create the most cost effective
marketing campaigns.
- Lacking Visibility Into Their Marketing Spend
- Needed Analytics for Online and Offline Marketing
- Needed Custom Integration of Analytics
Solution: Provide custom integration and implementation of web analytics to
provide details on event site traffic and effectiveness of all marketing
campaigns.
Results:
- Seamless Integration
- ROI Analysis
- Registrant-level Tracking and Reporting
University of Dayton
Challenge: University of Dayton’s alumni reunion events were getting cumbersome
to manage. They needed a solution to help automate registration process and credit
card processing.
- Poor Registration Process
- Manual Credit Card Processing Prone to Error
- Inadequate Tracking and Reporting
Solutions: Provide calendar of events and handle registration and credit card
processing on one system.
Types of events: Large conferences Size of Events: 10,000+
Locations: North America
Results:
- Seamless Integration with Online Event Calendar
- One-Click Registration Gateway
- Easy Payment Processing
- Online Registrant Survey for Immediate Feedback